SHIPPING & RETURN

Shipping policies

Shipping Costs: 15 CHF within Switzerland

Delivery Time: 2-5 business days within Switzerland

For international shipping, please contact us.

Refund policy

For hygienic reasons and to protect our customers, we do not offer returns on the following items:

Underwear and swimwear
Cosmetic and personal care products

This policy applies regardless of whether the items are opened or unopened.

If you receive defective or incorrect items, please contact our customer service within 7 days of receiving your order at info@goldenmermaid.ch so we can assist you further.